Return Policy

Returns of IN-STORE Purchases:

Products can be returned up to 14 days from the date of purchase. Products can be exchanged up to 30 days from the date of purchase. Items for return or exchange must be new, unused, and undamaged with complete original tags attached and be returned in their original, undamaged packaging. All returns and exchanges require the original receipt or gift receipt.


Returns of ONLINE Purchases:

Before returning any items from online orders, please contact Wee Love (weelove.online@live.ca). Items returned without advance authorization will not be accepted.
Returns are accepted when email notification is initiated within 2 weeks past the purchase date. A refund will be issued for items returned within 14 days, whereas store credit will be issued for the return item(s) up to one month after the purchase date.  
Proof of purchase (ie. receipt) is required.  Original shipping fees are not refunded.  Wee Love is not responsible for any costs associated with returning an item, unless it is due to our error. The customer is responsible for shipping fees associated with sending an item(s) back and we encourage customers to ensure their returning package has postal insurance.  Any items that were shipped via free shipping will have the actual shipping costs deducted from the return credit.  
When you receive a shipment from an online order, immediately unpack all contents to ensure that you were shipped the correct items.  If there are any damages or shortages they must be reported immediately (within 24 hours) to weelove.online@live.ca.



* Please note that whether purchased online or in-store, for safety/hygienic reasons personal skin care products, bathing suits, jewelry, nursing pillows, diapering products, underwear, and teethers/soothers cannot be returned.

Any personalized items purchased cannot be returned or exchanged for any reason.

Sale items cannot be returned.



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